What Are Terms and Conditions?

Terms and conditions (also referred to as terms of use or terms of service) are a form of legal agreement outlining rules and restrictions for customers to follow when using your site.

Does My Online Shop Need Terms and Conditions?

While it’s not legally required for ecommerce websites to have a terms and conditions agreement, adding one will help protect your online business.

As terms and conditions are legally enforceable rules, they allow you to set standards for how users interact with your site. Here are some of the major benefits of including terms and conditions on your ecommerce site:

1. Prevent Site Abuse

By setting guidelines on proper site usage, terms inform users what constitutes acceptable actions when using your site, and the consequences of breaking those rules.

Examples of unacceptable behaviors include spamming, using bots, or posting defamatory content. Having terms and conditions allows you to take action against site abusers by banning them or terminating their accounts.

2. Limit Liabilities

Terms and conditions can protect your ecommerce business from being held accountable for liability issues, such as:

• personal injury
• loss of profits
• computer malfunction
• product misrepresentations
• warranty issues

Limiting your business’s liabilities could save you thousands of dollars in legal fees down the road

3. Protect Your Property

As the owner of your online store or shop, you also own your website’s content, logo, page designs, and any other brand-related materials you produce.

Use your terms and conditions to inform users that your properties are protected by copyright and trademark laws, and set the rules for how others can lawfully use your materials.

4. Minimize Disputes

A well-drafted terms and conditions agreement will minimize your chances of legal disputes, as all the rules are clearly laid out for customers to see.

In the event that disputes do arise, your terms and conditions (specifically, a dispute resolution clause) sets out a plan for resolving conflicts with limited difficulty.

5. Establish Trust

Terms and conditions help your ecommerce business establish trust and transparency with customers by clearly outlining the rules of using your site. By explaining the legal basis on which your business runs, customers are less likely to have misunderstandings or mismatched expectations about your online store.

What to Include in Terms and Conditions for Online Stores

Although terms and conditions will vary from business to business, standard terms and conditions for ecommerce sites will include these clauses:

Limitation of Liability

A liability disclaimer is a statement from your business that denies responsibility for damages that your visitors may suffer as a result of using your service.

Warranty and Limitation of Liability

Indani makes no warranty of any kind, expressed or implied, including warranty of merchantability or fitness for any particular purpose. Data provided with the product is only a guideline on how the product may perform in your system. Since every immunodiagnostic system is dependent on many other reagents, over which we have no control, it is impossible to predict with any accuracy how our product will react in your system.

Returns

No returns will be accepted without prior authorization. No returns will be accepted after 30 days. No returns of custom products will be accepted if product meets specifications agreed upon prior to shipment.

Product specification and storage: Data sheets are available on all products. Please contact our Customer Service for further information. Instructions on storage given on an individual data sheet or label are an integral part of these terms and conditions and must be strictly followed.

Intended use

All products are intended for research use only.

The foregoing is in lieu of all other warranties, expressed or implied, including implied warranties of merchantability and fitness for a particular purpose. In no event shall Indani be responsible for loss of profits or indirect or consequential damages, including but not limited to personal injuries resulting from use of the products

Some of our services are designed to let you upload, submit, store, send, receive, or share your content. You have no obligation to provide any content to our services and you’re free to choose the content that you want to provide. If you choose to upload or share content, please make sure you have the necessary rights to do so and that the content is lawful.

License

Your content remains yours, which means that you retain any intellectual property rights that you have in your content. For example, you have intellectual property rights in the creative content you make, such as reviews you write. Or you may have the right to share someone else’s creative content if they’ve given you their permission.

We need your permission if your intellectual property rights restrict our use of your content. You provide Google with that permission through this license.

What’s covered

This license covers your content if that content is protected by intellectual property rights.

What’s not covered

This license doesn’t affect your privacy rights — it’s only about your intellectual property rights

This license doesn’t cover these types of content:

publicly-available factual information that you provide, such as corrections to the address of a local business. That information doesn’t require a license because it’s considered common knowledge that everyone’s free to use.

feedback that you offer, such as suggestions to improve our services. Feedback is covered in the Service-related communicationssection below.

Scope

This license is:

worldwide, which means it’s valid anywhere in the world

non-exclusive, which means you can license your content to others

royalty-free, which means there are no fees for this license

Rights

This license allows Google to:

host, reproduce, distribute, communicate, and use your content — for example, to save your content on our systems and make it accessible from anywhere you go

publish, publicly perform, or publicly display your content, if you’ve made it visible to others

modify and create derivative works based on your content, such as reformatting or translating it

sublicense these rights to:

other users to allow the services to work as designed, such as enabling you to share photos with people you choose

our contractors who’ve signed agreements with us that are consistent with these terms, only for the limited purposes described in the Purpose section below

Purpose

This license is for the limited purpose of:

operating and improving the services, which means allowing the services to work as designed and creating new features and functionalities. This includes using automated systems and algorithms to analyze your content:

for spam, malware, and illegal content

to recognize patterns in data, such as determining when to suggest a new album in Google Photos to keep related photos together

to customize our services for you, such as providing recommendations and personalized search results, content, and ads (which you can change or turn off in Ads Settings)

This analysis occurs as the content is sent, received, and when it is stored.

Using content you’ve shared publicly to promote the services. For example, to promote a Google app, we might quote a review you wrote. Or to promote Google Play, we might show a screenshot of the app you offer in the Play Store.

Developing new technologies and servicesfor Google consistent with these terms

Duration

This license lasts for as long as your content is protected by intellectual property rights.

If you remove from our services any content that’s covered by this license, then our systems will stop making that content publicly available in a reasonable amount of time. There are two exceptions:

If you already shared your content with others before removing it. For example, if you shared a photo with a friend who then made a copy of it, or shared it again, then that photo may continue to appear in your friend’s Google Account even after you remove it from your Google Account.

If you make your content available through other companies’ services, it’s possible that search engines, including Google Search, will continue to find and display your content as part of their search results.

Miscellaneous:

You warrant and represent to Us that you have all necessary rights, power, and authority to agree to these Terms and perform your obligations hereunder, and nothing contained in this Agreement or in the performance of such obligations will place you in breach of any other contract or obligation. The failure of either party to exercise in any respect any right provided for herein will not be deemed a waiver of any further rights hereunder. If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. Any new features, changes, updates or improvements of the Program shall be subject to this Agreement unless explicitly stated otherwise in writing. We reserve the right to change this Agreement from time to time. Any updates to this Agreement shall be communicated to you. You acknowledge your responsibility to review this Agreement from time to time and to be aware of any such changes. By continuing to participate in the Program after any such changes, you accept this Agreement, as modified.

Changes to Terms

Indani reserves the right, in its sole discretion, to change the Terms under which Indani is offered. The most current version of the Terms will supersede all previous versions. Indani encourages you to periodically review the Terms to stay informed of our updates.

Contact Us

Indani, LLC.

Email: [email protected]

Business Address: 95-1249 Meheula Pkwy, Mililani, HI 96789, United States

Head office: 16 Vu Ho, Hai Phong Province 180000, Vietnam