FAQs

Contact us at [email protected]. The best time to reach us is Monday through Friday from 10 AM – 6 PM (UTC – 07). Or if you prefer you can email us at [email protected].

Orders in US will generally be processed within 2-3 business days with shipment taking between 3 to 7 business days depending on your location. Others countries will take 7-14 business days for transportation.

Once the order shipped, we will send you an email to provide tracking number and expedited date of delivery.

At this time we accept Visa®, Mastercard®, Discover®, American Express® and Stripe.

You can check on the status of your order by clicking the track order button located on the footer.

Please reach us immediately via email: [email protected].

Orders can be canceled within 12 hours of placement while they are still being processed and you can get the full refund for cancellation.

Orders canceled within 24 hours of payment confirmation are eligible for a partial refund that includes the total delivery cost as well as 95% of the product purchase price.

Once shipped, they can no longer be canceled. 

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